Forums/
Deco
2022-12-22 19:36:35
@David-TP Thank you for escalating my query to your engineering team. I wanted to come back to the post and update the status of my issue, which I was able to resolve thanks to your team. Maybe this...
1HELPFULS
Forums/
Deco
2022-12-14 13:37:43
@David-TP Thank you, good suggestion! I just connected the Hue bridge to the Cubicle Deco satellite and checked the app. Unfortunately, there is no change: the bridge does not appear on the app's...
2HELPFULS
Forums/
Deco
2022-12-13 16:10:53
@David-TP "And please also install the beta firmware in the private message to see whether it helped or not." Beta firmware installed successfully, but it did not make a difference. I still can't see...
0HELPFULS
Forums/
Deco
2022-12-13 14:25:16
@David-TP Thank you for your reply. "Was the Philips Hue bridge the only device that did not show up on the Deco APP?" Correct. The Hue bridge is the only device I have on my LAN that does not appear...
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Forums/
Deco
2022-12-10 22:19:03
Hello, Yesterday I experienced an extended internet outage. I opened the Hue app in my iPhone in order to control the lights in my home, but the app was unable to connect to the Hue bridge, and...
5HELPFULS