Vincent-TP wrote Hi @MrAdministrator Thank you so much for your info. We don't have this issue locally. To further investigate the issue, we created a support ticket to collect some info, and the...

MrAdministrator wrote @Vincent-TP Dirty upgrade from 5.15.6.4. Everything seems to be working fine, but the cloud firmware pool is now empty - no firmwares for any of my devices in any category....

Hi @Vincent-TP Yes...since Cloud Access is a setting within the admin UI, it makes sense for the main admin (whether cloud or local) to be able to change that setting, as the admin account can with...

@Vincent-TP Installed this morning - Windows 11 x64 Omada software controller v5.15.6.7. Cloud access seems to work now, it's not disabled by default as it was in the previous version. The...

@Vincent-TP Excellent workaround - thank you!!! It worked...you have to login as the LOCAL account that is defined as the "Main Administrator" in order for this workaround to enable Cloud Access. I...

OrangeStreet wrote @Shoresy I am using all Omada equipment in my case and have the same problem. Nobody has replied from Tp-link yet with any kind of resolution to this and more and more people are...