@David-TP Hi, just an update. I've tried both methods and it didn't work. I first tried cloning MAC address but nothing happened and LED is still red. then the IP address troubleshooting, same...

@Espress0-0 Thank you for the input. I've looked at some of the videos I found online that uses the same ISP as mine and I use the same VLAN tag as per their suggestion. By the way I'm tech...

@David-TP Thanks for your response. I used PPPOE for my connection type since my ISP provided me with a username and password. I double-confirmed the details with my ISP as well. I have not tried...

It's been months now that my deco could not connect and finish setup. It was working fine until one day the LED turned red. I tried everything, rebooting, resetting, I called the tplink customer care...