@JontyG if you can use wired backhaul that would get you the best improvement, particularly as you have dual band devices. The reality is, in many cases, you don't get as much improvemnt as you had...

@JontyG I'm not sure about the HFC connection. Umm ... don't you have coaxial cable going into the modem? If you do then I think the modem serves as a media converter from the coaxial cable to the...

Not sure about those UNI-V ports, they might not work, and you can't order services for them any more, and they definitely won't work beyond 2031 if did have one that worked.

@Pete29 ok, so I've leaned something new today!! Pete29 wrote @raven-au I'm on NBN and the ISP doesn't provide a router. We have the NBN box inside the house connected to a TP-Link Deco S7 mesh...

@Pete29 you haven't provided enough information. What is your VoIP phone and how does the ISP allow for these devices to connect to the network, ports on the ISP router perhaps, what type of ports...

@Dokterd0k yes, I have to agree the willingness to try and help is good. And while that may be the case with support my experience with logging tickets has not been that way.