@mwcarmo, hope everything is good with you and yours, have you tried to look in tether app > device > tools > system > firmware update? (Text may be off since I am translating from the Portuguese...

@Sunshine update done, so far so good. Thanks for the support. AX50 out.

@Sunshine Assuming you are support, and that the bottleneck is somewhere else, out of your hands, situation seems to be a bit messy, may I suggest you escalate, or re-escalate the issue to your...

Good luck to everyone, keep calm, and do the best you can, that applies to all parties. Just wild guessing, but if the implementation base on shared cloud services, shared across multiple devices, if...

@Sunshine Good morning Is there a timetable of expected sequence of releases? Is AX50 the next "client" in line? I guess it is Expectable to take a few days? Best regards João

Good night @Sunshine, how are things going? Any update/progress on the identification of the source of the issue, and or prediction? Seen after posting my reply that the original post as the...