@David-TP Hi and thanks! I am sorry if I wasn't clear but I never touch the cable between the satellite Deco and TV. That one is always plugged in. The procedure to get it working again is all on the...

I installed some M9 units for my parents. They have both internet and TV via fiber connection to the house so I connected the main unit to the internet and TV (i.e two cables) to the fiber-box. Then...