@David-TP hi, i have already tried that method but thanks anyways. I couldn't enter it in recovery mode so i'll get in contact for the warranty service. as for the sn number it's Y2390W3B00701

@Omochao i didn't try it since my model isn't listed and if i tried i think it wouldn't work since it says to change the bin file to m5 or p7

I just bought 3 deco x55 for my home. Yesterday one of them went offline in the app and went from being green to a still yellow light. I tried to reset it but it didn't work. i disconnected it but...