@David-TP thanks for getting back to me. I didn't have to set any Pppoe details on the TT hub, it just synced when installed ill see if I can borrow a laptop as we don't have one at home

I'm trying to set up a three pack M4 Deco to my Talktalk fttp ont but the primary unit is staying red and won't connect. I've followed the instructions on the app, Dynamic IP etc but still red. The...