@TimBick I have also added a new manager account and she cannot login with that from her phone but I can from mine, I can even login with her ID from my phone app but she can't. we've tired so many...

@Marvin_S thanks. yes we are both on current app. I did have to add her as a manager again when we moved router.

Hi, we recently upgraded fro an Ax55 to the BE800. My tether app works fine as admin, but my wife has not been able to login since moving routers. SSID and password were the same on new router as old...