Hello @TheSassyBear , Thanks for contacting our community. 1. Could you provide more screenshots of your device and your specific needs regarding QoS usage scenarios? 2. Yes, the BE800 v1 does not...

Hi @Reda_Otrosh , Thanks for your feedback. We have forwarded your feedback to the relevant department and are awaiting a response and suggestions. Have you downgraded to version 1.2.3? Does this...

Hi @AF63 Are you saying that after updating to version 1.2.4, you also encountered a situation where the application names under Traffic usage were displayed as unknown? If you downgrade to version...

Hello @Reda_Otrosh , Thanks for contacting our community. Have you tested the same Parental control settings on the 1.2.3 version? Does it work normally? Please confirm that you have set the profiles...

Hi @Jun9889 , If so, it seems your situation is not exactly the same as that of other users. It is recommended that you continue to communicate with the engineers, and feel free to share any progress...

Hi @fffrischling-3 , Please confirm that you have performed a hard reset on the modem correctly. If you got the modem from your ISP, you can find the login password referring to How do I find the...