Hi@Thiago-Froes, We would like to escalate your case to the support engineers, and they will follow up on it. If you are willing to conduct further analysis, please check your inbox and respond.

Hi@SpotTech_82, Thank you for getting back to me. Do you mean that with VPN enabled, the speed is less than 300Mbps? If the speed is 200 Mbps or higher, that's already a reasonable speed. The VPN...

Hi@Ronakdangi, Thank you for contacting our community. We have reported the issue to our support engineers, and they will likely contact you via email to continue troubleshooting your issue. Please...

Hi@Jose_Rafael, Thank you for getting back to me. When you try to update firmware, please confirm the network is stable. When downloading the firmware, please make sure the file is downloaded...

Hi@toxa666, Thank you for getting back to me. I understand your eagerness to fix the problem, but we have reported it to the technical department and they are actively collecting more details to...

Hi@ArmageddAdam ， Welcome to our community. You mean the IP that was supposed to be assigned to the Emby server was already occupied by the camera, right? Although the camera is running correctly, it...