Hello@MallorcaRat, Thanks for getting back to me. Based on your description, it's likely a problem with network authentication on the Internet Service Provider's (ISP) end. In particular, you...

Hello @Blumr2 , It seems the cause of the problem has been confirmed. Thank you for sharing, and please continue to enjoy Deco's network! Please don't hesitate to contact us if you have further...

Hi @IREWolfman , Thanks for getting back to me. Please go here to check the VPN Kill Switch: If your VPN connection drops, the VPN kill switch will block internet access for devices connected to this...

Hello @Hajjaj , Welcome to our community. Would you like to use the OpenVPN server? If not, could you delete the profiles for comparison? Also, how did you test that OpenVPN wasn't working? Do you...

Hello@Dudded , Welcome to our community. If your ISP ties Internet access to a specific device's MAC address, your VR300 modem might not be recognized, causing internet access problems. Will your ISP...

Hello@Hawk18x, VX800v is a customized device specifically designed for local Service Providers. Its software is tailored to meet the unique requirements of these providers, ensuring alignment with...