Hi @CraigMcQ We are very concerned about your feedback. Did you update the firmware? Has the issue been resolved? If not, please kindly give us the following details for further troubleshooting: You...

Hi @jra11500 Thanks for the info. We need to determine whether the EAP650 did not generate any logs at all or whether it generated logs but failed to send them to the log server. To confirm this,...

Hi @nachholer Thank you for getting back to me. If it's convenient, please record a screen capture showing the failed process of re-adopting with underscore and the successful process of adopting...

Hi @jra11500 May I ask how you determined there's a 1-hour time discrepancy in the EAP610 logs while the router and switch logs remain accurate? Did you perform any simultaneous operations on these...

Hi @jra11500 These log contents are primarily intended for developers, with most information being redundant for end users. I recommend disabling the detailed logging feature - this will make the...

Hi @HoldingA Below is a guide on how to access the EAP's web management page: How do I login to the web management page of the EAP Series products (Standalone mode)? The EAP is usually plug-and-play....