Hi @kasva7 Thanks for all these detailed info. I am confirming with firmware/dev team, please allow us some time.

@zerow Thank you so much for taking the time to post the issue on the TP-Link community! To better assist you, I've created a support ticket via your registered email address and escalated it to our...

Hi @FreeBSD We are very concerned about your feedback. Has the issue been resolved? In the meantime, I had created a support email to follow up on this case more efficiently. The case ID is...

Hi @Antony23 Hope this message finds you well. We are very concerned about your feedback. Has the issue been resolved? If not, we had created a support email to you to follow up it more efficiently....

Hi @NovacomExperts As the error message said, it should contain special symbols. And from your screenshot, this is not included.

Hi @bd1859 Thanks for posting here. TP-Link's cloud is based on Amazon Web Services (AWS). The error message you're seeing could be due to temporary cloud service congestion or local network...