Hi @icemilo if EAP772 ceiling mount is backwards compatible with the EAP650 ceiling AP mount. >>>Yes. the sizes of the ceiling mount plate for EAP650 and EAP772 are the same.

Hi @MichaelC64 Thank you for your feedback. Your case has been escalated to the support team. Please prioritize coordination with them to resolve this issue. I will also continue to pay attention to...

Hi @digitalFounders That's really weird. Please forget the ER8411 and readopt it, this should fix the issue. Note: Forget will make the ER8411 reset, and it will reboot during this time. Please...

Hi @Joshuaua To understand the issue better, could you please share a screenshot of the error message page? Will the clients obtain IP addresses after reviewing the video? Side note: please mention...

Hi @sparkles To understand the issue better, please let us know the following info: What's the model number of the TP-Link unmanaged switches? What kind of wired clients are plugged in the network?...

Hi @olli_foxtech Please login the controller locally. We can't configure it via cloud login.