Hi @mrmbman Could you please give us more details about the intermittent connection issues? For example, when the issue happened, all clients connecting to this EAP lose Internet access? How often...

Hi @NuupNet Thanks for your reply. What do you mean free cloud controller? Are you using the Omada Essentails? Please go to the following page, and show us the info under About:

Hi @Babun-Sikder I understand you feelings. I have feedback this to our relevant team. Ang they will reconsider it.

@Wienumgebung Thanks for your feedback. You mentioned that disconnect and reconnect the WAN port fixed the issue, why did you download the firmware? Did that issue happened again? @Clive_A FYI

@drawpaint This is determined by the external portal server. You may contact the server support for help.

hi @03091993