Hi @Vincent-TP I couldn't able to attach the log file through the email support site you have shared. Is there any email ID I can directly send to? Or can I attach the log file in this forum itself?...

Hello @Vincent-TP Will you be able to help me if I provide you the camera syslogs when it shows device is offline?

Hi @Vincent-TP The hardware version of switch is actually V2 I tried using different port still problem is persisting. Today also it is showing the device is offline. I tried pinging the device it...

Hello @Vincent-TP 1. I have only one device connected to POE switch which is VIGI C540v alone. 2. No, I haven't tried changing the port. I have connected camera to port 1(POE port) in switch and...

Hello folks, I'm facing some intermittent issues with my cameras I've purchased and installed Tp Link Camera setup for my site. I powered up these devices on 9th June and worked flawlessly without...