Thanks for the extra details, that really helps narrow it down since the issue still happens even when the Deco is connected directly to the EE Hub (without the switch or Powerline), it’s unlikely to...

Before troubleshooting the 6 GHz band, please first test your wired connection directly from the router. Connect a computer to one of the router’s LAN ports with an Ethernet cable and run a speed...

Yes, that’s normal behavior. The fan in the Deco X50-5G (AX3000) briefly turns on during startup or after a reset as part of its self-check process - it’s not necessarily related to temperature at...

It sounds like you might be running into a network loop or an IP conflict between the EE Hub, the managed switch, and the Deco when it’s in AP mode. The fact that it only affects Windows devices is...

@Jaybonaut I’ve actually spent around 7 hours testing it so far, including several online games, and the improvement is quite consistent. The latency reduction might look small in numbers, but it’s...

You’ll need to reset the extender to factory settings if you forgot the login password. Hold the RESET button for about 10 seconds until the LEDs flash, then set it up again via...