Thanks. Sensitivity is already set at maximum. I feel like I've tried everything in the past few weeks. I've received the email from the tech team, just have to be able to record the test video...

@Solla-topee Hi, I have done the test and indeed my pet moves within the zone. I kind of knew that already, as very, very infrequently gets detected there.

@Declan_Kilker @Solla-topee Hi! Unfortunately, I have the same issue with a C410. Settings are correct, and so is the placement/installation. It only detects my pet in about 5% of cases. I've also...