Forums/
Deco
2026-04-23 17:24:10
@JunkieXL411 Perfect please keep in mind as I do not work for tp-link I am unable to send your ticket along but @Solla-topee will be able to do so.
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Forums/
Deco
2026-04-23 17:22:53
@_dartiss Switching out the power adapter for another is is one of the recommend steps when a deco fails to set up - You can see more about it here it's basically an issue where the power adapter...
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Forums/
Deco
2026-04-23 16:35:29
@JunkieXL411 I'm going to have you submit your logs so they can look into this for you. Please do another speed test 1st, as soon as the speed is done submit your logs using the instructions below....
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Forums/
Deco
2026-04-23 15:40:12
@_dartiss See if any of the following help. Issue 1: Secondary Unit Going Offline (Red Light) When your satellite Deco shows a red light and goes offline, here are some steps to help prevent this...
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Forums/
Deco
2026-04-23 15:29:57
@smgoh6 While you wait for @Solla-topee to get back to you please try the following Power Cycle Equipment: Unplug both the modem and your decos. Wait 60 seconds, plug the modem back in, and wait for...
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Forums/
Deco
2026-04-23 14:34:28
@Kadir1 According to our knowledge base, the following models support Built-in Speedtest: WiFi 7 (802.11be) Models: • Deco BE85 V2 • Tri-band WiFi 7 • Deco BE85 V3 • Tri-band WiFi 7 • Deco BE95 V1 •...
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