@Wayne-TP Received an e-mail from Cleon (system engineer) who indicated a new firmware had been created for my C500 camera. I downloaded it and tested. PROBLEM FIXED ON THE C500. He said that if the...

@Wayne-TP I have set "DIAGNOSTIC ON" in the setting and restarted the camera. On the restart, you see the proper time at startup and then the time goes back 10 hours. How can I include the log file...

@Wayne-TP C500 version 1.0 firmware 1.3.4 Build 250228 Rel.66111n C200 version 5.0 firmware 1.1.8 Build 250310 Rel.73289n If I unplug my NVR and restart my camera, the time comes back ok. As soon as...

I have 1 C500 and 2 C200 cameras (latest firmware) on my network. Cameras are set up for UTC-5 (eastern time). All times on cameras are OK. After I installed a Tenda N3L-8H V1 (firmware 12.1.8.10), I...