Hi@Joseph-TP , the type is Seagate One Touch Hub 20TB (Model No: STLC20000400). Please let me know if you need further info. PS: I did more testing and found that files/folders are also missing when...

Hi Until now I used 8TB Seagate (formated as NTFS) without issues. I tried to connect 20TB Seagate by default formatted as exFAT. It was recognized without issues, however many folders and files are...