Hi @Uffez, When support team asked me to share app logs, I also didn't find relevant link bottom of the manual about how to send logs... I use the Tapo app in language other than ENG. Then an idea...

Hi @Rookie1986, Did you try to remove the SD card and connect it to a PC then play videos on your computer?

Hi @Solla-topee, Thank you for confirmation. I was thinking about the same.

+1 vote

Hi @TonyEllwood, You can check camera and HUB compatibility here: https://www.tp-link.com/en/support/faq/4191/

+1 vote