@mimi008 Chz for that. I've updated App to Vers 3.9.92 - is this the latest? Then repeated everything incl another factory reset, restarting router, but still saying can't connect. Not sure what else...

Deco is plugged into existing router via ethernet cable but App says can't connect to Deco. Offered temporary Wifi connection which I connected to, but still says 'couldn't connect to Deco' I've...