@Seife my only way to fix this was to send it back for replacement. i tried to install their beta firmware but it bricked the device.

@Florian15 for anyone with the same problem i have the h500 ( 1.1.2 ) - it stopped recording , storage was greyed out, and deleted all AI facial. they then sent me a beta firmware, which bricked the...

@SugarBaby Bin to matter ( Beta ) is avaiable.

@Wayne-TP Received new one today, so will see how this is. still firmware 1.1.2 REL 57629 so will give it a few days & see if it deletes anything

@ring9783 I send mine back for them to fix or send replacement Or I may just return for a year or so until they fix their issues and we don't have test products 😅

@ring9783 ahhh annoying for me, good for you . i cant do anything now haha. guess it will get sent back