@Solla-topee, I've just got their email. Thank you.

@Solla-topee It certainly is the original power adapter and cord. And the power outlet is fine. This is happening with 2 Tapo C500 I've bought. I regret I didn't buy a cheaper chinese camera. These...

@Solla-topee I have exactly the same issue. And the camera is in a boot loop because it turns all around exactly as when it is powered on. And when it gets in this state, I couldn't find any other...