Forums/
Gateways
2025-09-19 11:47:06
@nRayAffair To help assist and streamline the identification of the behavior, we recommend sending an email to forumsupport.usa@tp-link.com with the following information: Subject: [Forum...
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Forums/
Gateways
2025-09-19 11:32:14
@GRL Thank you so much for taking the time to post the issue on the TP-Link community! To better assist you, I've created a support ticket via your registered email address and escalated it to our...
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Forums/
Gateways
2025-09-19 08:44:06
@bagelhunk Connecting to the VPN from the LAN side is not a normal usage scenario and has no practical purpose; in theory, VPN access is only supported via the WAN port. The ability to connect to...
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Forums/
Video Recorders
2025-09-19 08:08:12
@MiroI The device’s official website does not list its supported audio codecs, and there is no way to configure the audio format on the unit itself. At this point, it appears to be a compatibility...
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Forums/
Gateways
2025-09-19 08:00:21
@MMGray Thank you for your post. When the connection drops, can you still ping 8.8.8.8? Alternatively, could you run a tracert to see where the packets are being lost? We also recommend capturing a...
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Forums/
Video Recorders
2025-09-19 07:06:40
@VolkerS Thank you for your post. Please note that the IP you intend to assign and the IP the camera is actually obtaining are not in the same subnet. You need to check your network configuration to...
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