@Wayne-TP I get this error when trying to play downloaded file on my standard phone media player. It won't play on my laptop either using VLC or windows media player etc so I think the file is...

@Wayne-TP Hi Yeah the video works in tapo app but say if I wanted to download and play on standard media player on my phone or share to someone, it won't and won't play on any other media player....

Hello I recently purchased my doorbell, still on first charge, however when I download the video from the app using SD card local storage, onto my phone, the video won't playback and says failed to...