@David-TP Hi David-TP, Thank you for the log ID's, I still have not recieved any emails about the submissions. 'By the way, do you know which device is "Bee-s-A53"? A Samsung A53 mobile phone?' You...

No ticket or email here. I have re-submitted another log, I will check for the email in the morning.

@HelpFixDecoApp Thank you for your help on this. I have not received the email, I shall keep an eye on my inbox.

@HelpFixDecoApp Hi David, I have submitted the App log, what do you mean by ' respond to this post with your TKID number'? Is this my email? Sorry, quite old school here, got taught to never post my...

@Vendex Thank you for the offer to help, unfortunately after working out how to grab some footage of the problem this website will not allow me to upload the .mp4: Multiple entries (best I could do...

Recently had a firmware update forced on me, system worked well until this. After the firmware update, previous features have been placed behind a paywall. Ho hum, it is what it is. Since the update,...