When recording to H200 hub using my C500 camera, the motion detection footage got prematurely cutoff. I missed the last 15 seconds of active motion. This happens regularly especially for long motion...

@Wayne-TP Hi, similar thing also happened with my C500 when recording to h200 hub. My case is also that the footage has motion got cut off prematurely, even when there's still motion. So I missed...

@Wayne-TP thanks for the response I've emailed the details to the support ticket you sent me. Also, my the other h100 hub also exhibits the same behavior as of today. No records of events whenever my...

Hi, One of my Tapo H100 hub is not registering any events when the sensors connected to it triggers. The event logs is always empty. It doesn't even log when I manually rang it. My other H100 works...