@David-TP Good morning, I'm sorry it's come to this, but I haven't found any other solution. I've now been contacted by the RMA service, which has linked to my emails from the previous 5 months....

Sorry, I'm located in Italy yes.

@David-TP Good morning, I wrote to all the support addresses available on the site and also to the RMA service. No one ever responded. I called technical support, and the only thing they said they...

I'm writing this post to highlight the lack of customer service. I own a Deco during its three-year warranty, and following a fault (after just over two years), both broke (which is already poor...