@KoolBee Hello, Thank you for the detailed follow‑up and for confirming the checks you’ve already completed. We also appreciate you sharing the MAC address and the video/screenshots — this...

@Paulo22 Hello, Welcome to the community, and thank you for taking the time to share such a detailed explanation of your setup and observations. We appreciate the thorough testing you’ve done and...

@KoolBee Hello, Welcome to the community, and thank you for explaining what you’re trying to achieve with your Tapo C560WS. If Tracking continues to operate while the Automation is active, it is...

@Pep4 Hello, Welcome to the community, to help us better understand the issue, could you please first confirm the current status of the cameras in the Tapo app: Do the cameras show as online or...

@jrtapo Hello, Welcome to the community, and thank you for letting us know about the situation with your Tapo C202. If the green LED has been blinking continuously for several hours, we kindly...

@Vogels7 Hello, Welcome to the community, and thank you for sharing the details of the charging issue with your Tapo C425. As a first step, we kindly suggest performing a factory reset on the camera...