@Mark84 Hi， Welcome to the community, and thank you for taking the time to describe your situation in such detail. Based on your description, our wired (always‑powered) Tapo camera models are...

@Rrrj Hi, You can refer to the following instructions to troubleshoot if the camera keeps losing connection. What if Tapo smart devices keep losing connection or going offline? If the same phenomenon...

@Sakhoula Hello, Welcome to the community, and thank you for reporting this issue with your Tapo C520WS. We appreciate you taking the time to describe the behavior in detail. To begin with, we would...

@Ailton20 Hello, Thank you for joining the community and for sharing the details of the issue with your Tapo C520WS. To better understand the situation, could you please help confirm a few points for...

@kjones28 Hello, Welcome to the community, and thank you for explaining the situation so clearly. From your description, the TC70 is powering on, but it does not appear to be entering pairing mode,...

@Alka-3Sunflower Hello, Welcome to the community, and thank you for taking the time to share such a detailed comparison between your cameras. To help narrow down the cause, we kindly suggest the...