@Wayne-TP Noted I will go ahead and contact my local service centre for the issue. Thank you

@Wayne-TP Dry mop is fine, once water is involve it starts to have this issue

@Weiyi It's still not working and essentially I have a vacuum that has the moo function and can't mop🥹

Caption Weiyi wrote Hi @Wayne-TP The vacuum get stuck there, sometimes it moves Abit more sometimes it just stuck there. Without mopping the vacuuming is fine without issues @Weiyi The living rooms...

Hi @Wayne-TP The vacuum get stuck there, sometimes it moves Abit more sometimes it just stuck there. Without mopping the vacuuming is fine without issues

My RV30 Max Plus is unable to mop after update , the problem seems to be the wheel slipping when the mop is too wet, but I didn't have this issue before the firmware update came in.