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Tapo Robot Vacuum

Vacuum slipping and unable to mop after firmware update

Vacuum slipping and unable to mop after firmware update

Vacuum slipping and unable to mop after firmware update
Vacuum slipping and unable to mop after firmware update
2026-05-09 04:36:53 - last edited a week ago
Tags: #Mopping
Model: Tapo RV30 Max Plus  
Hardware Version: V1
Firmware Version: Latest

My RV30 Max Plus is unable to mop after update , the problem seems to be the wheel slipping when the mop is too wet, but I didn't have this issue before the firmware update came in.

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#1
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1 Accepted Solution
Re:Vacuum slipping and unable to mop after firmware update-Solution
2026-05-20 08:07:51 - last edited a week ago

Weiyi wrote

  @Wayne-TP 

 

Dry mop is fine, once water is involve it starts to have this issue

  @Weiyi 

 

At this point, I recommend contacting your local TP-Link support for further assistance. Contact Technical Support They’ll be able to check if the device needs testing or maintenance.

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#8
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Re:Vacuum slipping and unable to mop after firmware update
2026-05-11 07:12:37

  @Weiyi 

 

Can you be more specific? Is the robot vacuum unable to move at all (or just circling in a small area), or is its cleaning path messy?

 

What happens if you use a dry mop?

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#2
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Re:Vacuum slipping and unable to mop after firmware update
2026-05-11 07:44:46

Hi  @Wayne-TP 

 

The vacuum get stuck there, sometimes it moves Abit more sometimes it just stuck there. Without mopping the vacuuming is fine without issues

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#3
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Re:Vacuum slipping and unable to mop after firmware update
2026-05-11 08:15:30 - last edited 2026-05-11 08:16:09

 

Caption

Weiyi wrote

Hi  @Wayne-TP 

 

The vacuum get stuck there, sometimes it moves Abit more sometimes it just stuck there. Without mopping the vacuuming is fine without issues

  @Weiyi 

The living rooms is what happens when mopping gets turned on, the rest of the rooms that was vacuumed are all without mopping 

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#4
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Re:Vacuum slipping and unable to mop after firmware update
2026-05-15 08:29:14 - last edited 2026-05-15 08:29:28

  @Weiyi

 

It's still not working and essentially I have a vacuum that has the moo function and can't mop🥹

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#5
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Re:Vacuum slipping and unable to mop after firmware update
2026-05-18 09:41:45

Weiyi wrote

Hi  @Wayne-TP 

 

The vacuum get stuck there, sometimes it moves Abit more sometimes it just stuck there. Without mopping the vacuuming is fine without issues

  @Weiyi  Even when using a dry mop?

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#6
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Re:Vacuum slipping and unable to mop after firmware update
2026-05-19 12:07:49

  @Wayne-TP 

 

Dry mop is fine, once water is involve it starts to have this issue

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#7
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Re:Vacuum slipping and unable to mop after firmware update-Solution
2026-05-20 08:07:51 - last edited a week ago

Weiyi wrote

  @Wayne-TP 

 

Dry mop is fine, once water is involve it starts to have this issue

  @Weiyi 

 

At this point, I recommend contacting your local TP-Link support for further assistance. Contact Technical Support They’ll be able to check if the device needs testing or maintenance.

▶ CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
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#8
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Re:Vacuum slipping and unable to mop after firmware update
2026-05-25 06:36:57

  @Wayne-TP 

 

Noted I will go ahead and contact my local service centre for the issue.

 

Thank you

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#9
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Views: 445

Replies: 8

Tags

Mopping