Hi, I sent my log and problem statement using deco app customer support feature. But I have not received any email from you, no idea about TKID. I also checked the spam email box but I confirmed I...

@Solla-topee I updated the firmware ,but unfortunately no improvements. I sent the log over the customer support in the deco app. Could you check the log? I saw the a lot of fopen fail mesaage for...

@Solla-topee Thank you for tour reply. I will try to update the firmware to see if any improvement first. Stay tuned....

Hi, I'm subscribing home shield pro with fee. but bed time, time limit and off time, any of them doesn't work but the devices under control can get acccess to internet without limitations. The...