Hi @Vincent-TP Thank you for your response. We appreciate the clarification however we would like to dig deeper into the technical details as we are still trying to fully understand the root cause...

Hello @Vincent-TP We would like to proceed with the firmware upgrade however we have some concerns before doing so. The affected switches are currently running firmware 3.30.0 Build 20230818...

Hello @Vincent-TP When did you first notice this issue? > We just noticed the issue this week, it went under our radar due to no complaints from these sites regarding connectivity issues. It seems...

Hello @Vincent-TP, Thank you for your response. Kindly refer below for the answers to your inquiries: 1. I want to confirm whether wired clients connected to the switch are affected during the...

Hi all, We are experiencing a recurring issue across 10 sites where the SG3452P repeatedly goes into a heartbeat missing loop and disconnects from the Omada Cloud-Based Controller throughout the day...