@Andyk001 Hi, is this now tv broadband requiring any special settings on the modem? You may try to input all the setting parameters on the VR400 by referring to the below setup guide to see if it...

@DaZzleFM Hello, it seems there is a newer beta firmware that enhanced the overall router performance, you may check if you want to upgrade to this version:...

@o2uPAw5dRO If you want to use the TP-Link DDNS, you should login to your TP-Link ID first, just as what you have done. If you choose other DDNS service, you should also log in with your DDNS...

@Nai1 Archer VR1200v seems a customized version for Service Providers in the local market, which means the firmware of the router might be self-designed by your ISP. Generally, the support for this...

@JimmyCricket It is suggested to confirm this info with the local tech support, as they may understand this better, thank you.

@IbAL Were you moving around from one room to another when the video call freezes? Can you confirm if your phone is switching from the VR2100 network to the RE network at that time? If your phone is...