@Nomadtoo Hello, sorry for that, you may change the wireless password to a new one for any security concerns. As per the device SN printed on the label, this Archer C20 is a customized version for...

@Tanmay_W Thank you so much for the detailed info. May I confirm again how many wireless devices are connected to the 2.4G network and what are they? Are all of them getting disconnected from the...

@singwei Thanks again for the info. Our engineer will contact you soon, please keep an eye on your email box and troubleshoot with him. Good days.

@chameleon Hello, thanks so much for your detailed information. Basically, a wireless router is a combination of a wireless access point and a wired router, it routes data packets across a network....

@Tanmay_W Hello, may I know who is your ISP and what is the model number of your modem, please? When all the devices are disconnected from the internet, how about the internet LED on the AX1800, is...

@MAllgood Hello, thanks for getting back with these details. Glad to hear that the DHCP address reservation solved the issue now. We will also ask our engineer to check if we can reproduce this issue...