@DeepakPillai Hello, thanks so much for the detailed information. This case will be forwarded to the seniors and they will contact you next Monday, please keep an eye on your email box and get in...

@singwei Thanks. May I know the model number of your other brand router? This case will be forwarded to the seniors and they will help investigate further, please keep an eye on your email box and...

@singwei Hello, Have you ever tried to change some basic wireless settings yet, including wireless channel and channel width? For example, change the channel of 5GHz to channel 36, 40, and 44,...

@Espia Hello, thanks for the screenshot and details. As per your description, it seems that there is still an issue between the Amazon Cloud and the TP-Link cloud and that is the reason why your...

@Sarvjeet Hello, How about the WAN/Internet light on the Archer C6, is it green or orange? Please log into the router web UI and confirm the status, a screenshot would be appreciated. Please try to...

@hp2020 Hello, it's glad to hear that you fixed this issue on your own. Congratulations.