@TarAlacrin Hello, we can do some troubleshooting to locate this issue first. 1. What is the current network diagram? And what is the current operation mode of Deco M5? 2. When your PC stops working,...

@Ivo1975 The Deco X60 supports remote control/cloud management. What is the current network diagram? How do you connect these devices together? Try to enable cellular data on your cellphone but keep...

@matthew.mfden Hi Mattew, to build up the mesh network, the 2.4GHz and 5GHz network use the same network name and password. And yes, there is a toggle to turn on/off 2.4GHz or 5GHz, that is because...

@Jetsetjilly How do you connect these devices together? With normal wired devices, like computer connected to the Deco M5 by wired cable, does it work well? With Samsung smart TV connected to the...

@Floorcula Thanks for requesting. For the wireless schedule feature, it is not available yet, it is suggested to wait for the updates. While we have been keeping an eye on it and collecting similar...

@Stevio Hi Steve, what do you mean by saying unit and server? Could you please provide more details regarding to the first issue? As for the disconnection issue, have you ever setup VPN connection on...