@thewillb You can contact the retailer whether you can get a replacement of the power adapter; or you can order another one which suits the Deco. Have you ever tried to connect the Deco M4R to the...

@PavanKumar Hello, may I know what kind of troubleshooting you have done already? Below we list some information we need to narrow down this issue and fix it. 1. With a computer connected to the main...

@Hisham_A You are very welcome, you can take some time to install and test its performance. Any updates, be free to let us know. Good day.

@Kiwifruit Thanks for your valued reply. We are working on it right now. Any updates, we will let you know immediately. Good day.

@Anh Please connect your computer to the modem directly when the Deco E4 turns red, and verify whether you can access internet from the modem on your computer. If it works well, you can connect it...

@VictoriaG It does not come with SD card, you need to buy it on your own. The camera supports micro-SD cards with up to 128GB capacity, which should be formatted to the FAT32 file system. May it help.