@Kiwifruit First, please follow the guidelines mentioned below. https://www.tp-link.com/support/faq/2243/ If it is still the same, please show us a screenshot of the error message. And you can send...

@netcrypt9119 Yes, they are two different routers as you can see from their model numbers.

@Amadeaus What about the power led? Is it off? Try to turn it on/off with the power button on HS110 itself and verify whether it works. And hold the settings for 10s. If it is still the same, the...

@r4vvm Hi all, do not click the settings button on the camera liveview window. Instead, click the liveview window and then you will see the picture attached below.

@ydinopoulos I see; while it has nothing to with the camera; if you want to route camera traffic on a specific gateway and/or group cameras on a specific subnet, you need do it on your router. You...

@Saidsson Hello, as a camera without built-in battery, it won't work until it is powered on. For now, due to the lack of cloud storage feature, SD card is needed to get recordings; And we will...