@alanlw Hello, please check the details below first. 1. Whether the HS100 is poor contacted, such as partially loose. 2. Whether the pins contacted are rusty/have Impurities adhering to the contact...

@MikeRevitt Hello, thanks for your requesting. Could you please show us a screenshot of the power consumption page？ And what is the model number of the appliance plugged into HS110 and what is the...

@alanlw Hello, may I know what is the time zone in which HS100 locates? Any difference from your location? Please show us a screenshot of the location and time settings page. You can try to change...

@alexsp79 Hello, have you plugged any SD card into the Tapo C200? Considering the camera does not support cloud storage yet, we need use the SD card to record videos. Besides, you can go to liveview...

@nickh Hello, thanks for your requesting. I have confirmed with our engineer that the Deco P9 does not support IFTTT, that is why it cannot be detected under my router box on the IFTTT app. Good day.

@TapoNoob Hello, what is the led status of the Tapo C200? What do you mean by saying it failed to pair? Could you please provide more information? Thanks a lot. Good day.