@Aperturebook How can I help you? What is the model number of your TP-Link camera?

@stormense Send it to you.

@KevB Hello, the KC110 is designed to locate in an open and flat area; I'm not sure whether there is some third party tool can satisfy your needs. You may need search it online. If need any further...

@stormense Hello, we won't spy on you customers, as a manufacturer, we value the security/privacy of our customers' network; and it is illegal to spy on somebody which we won't do. Back to your case,...

@Snak Thanks for your valued reply. Take some time to test the suggestions mentioned above. If still the same, you can contact the retailer to verify whether a replacement is qualified. Good day.

@xtremerox Thanks for your reply. There is no other beta firmware yet. Cause the current one does not fix this issue, you can connect a hard drive into the USB port to collect the system log about...