@marla2394 Hello, the Deco E4 supports ethernet backhaul and wireless backhaul, in other word, the Deco units can connect to each other via wired cable or wireless. The powerline backhaul is...

@HenrikUJ Hello, you can press the reset hole for 1s to hard reset it with the Deco powered on, and then it will be pulsing blue. You can reconfigure the Deco network via the Deco app after that....

Hello, I know some of you updated to Catalina 10.15 of your Mac, and need the driver for it. Generally speaking, the TP-Link official driver for Mac 10.15 will be released in a month after the...

@OldWartHog From the notification message, this Shenzhen Bilian electronic should have connected to the Deco network. Generally speaking, the host network is encrypted, and all WLAN devices need wifi...

Hi all, We have noted that, your requests provides more statictis/cases so that we will be able to push our R&D colleague to evaluate the feasibility to add this feature in the next firmware. You can...

@RaZik Hello, thanks for your requesting. We will do further troubleshooting to locate this issue and figure it out. 1. Can you get internet from the Deco E4 when the log error occurs? In other word,...