@Damienm5 Thanks for your requesting, we will try our best to help you. Red led means that there is no internet access from Deco. Please ensure that you can get internet with computer connected to...

@RainyDays Yes, you are right. Both AP mode and range extender are used to boost wifi signal. While the connection type is different. In AP mode, the extender need connect to the main router by wired...

@HugoFrais It is glad to help you. You can check it out first. Any further problem, please let us know. Best regards.

@VSK210 What is the led status of the HS210 KIT? After you removed them from the app, you have hard reset them; and you need reconfigure with the kasa app. Below is the instruction:...

@Margate Could you please show us a short video that indicates the delay issue? What is the current kasa app version and the previous one? Please tell us the OS version of your mobile devices so that...

@eim80 Thanks for your requesting. We will do some troubleshooting to locate this issue and try to fix it. What is the led status of the NC450 when it lost connection? What about other devices? Do...