@Kevin_Z What is the current problem? Please provide more information. Good day.

@Rosta Below is the instruction to update the firmware of NC450. You can choose one of them to do that. https://www.tp-link.com/support/faq/1572/ https://www.tp-link.com/support/faq/1972/ Good day.

@seamuswarren Oh, so sorry to hear that. Back to the recording downloading, the camera can be managed by Kasa app only; so you can go to activity page and click more-download to store every clips...

@anisite Can you control/view the live video of this KC200 remotely? Please try to unlink the account and re-link to the Lenovo smart display to give it a go. Still the same, please show us a...

@raoul123 Hello, this is TP-Link forum, if it is an Amazon cloud camera, it is suggested to contact the tech support of Amazon. Otherwise, you can tell us the model number of the TP-Link device you...

@r4vvm Try to reboot the router and the smart bulb and verify whether it will rebuild up the network connection with main router. Still the same, you can reset it by turning it on and off for 5 times...