@MikeGrocott You can access the Deco app to get the wireless password; Or you can login to the web interface of the Deco M5 with a smart phone which has connected to the Deco network already and go...

@Gman22 What is the current network diagram? How do you connect these devices together? What is the light status of the Deco units? With computer connected to the modem directly, please click here to...

@Roy22 Thanks for your reply; To update the firmware of the slave Deco, except setup slave Deco as main Deco to do that, you can login to the web interface of the Deco M5 and then go to...

@Cid-Itad You can login to the web interface of Deco M5 to downgrade the firmware. Or we can do some troubleshooting regarding to the unstable connection issue. 1. What is the current network...

@cousinwalter2 We will get some details to do further analysis and try to fix it. What is the current network topology/layout? And may I know who is your internet service provider? And what's the...

@RG2000 If it does not work, please change another web browser or another device to access its web interface with admin. Still the same, please hard reset the RE200 by holding the reset button/hole...