@pacomar88 Thanks for your reply, from the system log, we found that the router failed to get reply from the internet server, not able to dial up. And when the internet stops working, there is no...

@johnrt Try to change another socket to plug it and check whether it can be turned off; try to use the physical power button to give it a go; Meanwhile, you can hard reset it by holding the settings...

@JohnnyGoRJ The isolation between guest network and main network only works in regular router mode only, if you want to turn it off, you can change the Deco into AP mode as a workaround. Meanwhile,...

@beardhunter Sorry to tell you that we do not have the ETA yet; it is recommended to keep an eye on official website instead. Wish your kindly understanding.

@HelenD You need create an account to login to the Tether app, while the login password to access the RE450 is different, it is admin by default; you can hard reset it if it still does not work, and...

@johne53 What is the current network diagram? Please mark their model number as well, especially the new extender you bought. Meanwhile, what is the led status of it when it lost connection? WIth...